Normal delivery times are between 1-4 working days after your order has been fulfilled.

In the normal case, the goods are sent to the nearest PostNord delivery point. When the package is available for collection, an SMS with information about the serial number is sent to the mobile phone number specified when ordering. When picking up a shipment, a valid ID document must be presented.

You can find the product information on each and every product page. Just scroll down and you will find it.

If you have additional questions regarding a product, feel free to contact our support.

To create a return, just log in to your account (the little person icon at the top of the page, or in the mobile menu) and make the return request, follow the instructions provided.

Please ensure that you pack the items in their original packaging and drop them off at a delivery center. We'll carefully inspect the items and refund your purchase account within 14 days.

We understand that returning items is sometimes necessary, but we also want to encourage our customers to think about the environmental impact of their returns. To help offset this impact, we are introducing an Eco-Friendly Returns fee of 49kr (4.9 €). This fee will go towards supporting our sustainability initiatives, such as investing in eco-friendly packaging and reducing our carbon footprint. By paying this fee, you are helping to support our commitment to sustainability.

When returning, you bear the risk for the product, therefore it is important that the product cannot be damaged during transport. In order for a full refund to be made, the item must be unused and sent back in undamaged original packaging, all labels must remain and manuals must be sent with it. It is important that outer packaging is used and that tape or other material is not stuck to the original packaging.